To check your fleet's Health Score, log into the Fleetsmith web app and click "My Fleet". Checking your Health Score is an easy way to find fundamental, security, or hardware issues that need attention. ✨
When there is a need that requires attention, Fleetsmith will flag it. For example, if devices do not have Firewall enabled, you will see an orange "!" under "Firewall" with an option to "Review & Fix":
When you click the "Review & Fix" button, you'll receive a pop-up with a suggested fix:
By clicking "Apply Fix", you're giving Fleetsmith the "go" to fix the issue fleet wide. Once devices come online and check-in, they will apply the fix. In this example, devices will enable "Firewall".
Sometimes you may see a gray spinning icon after clicking the "Apply Fix" button. The gray spinning icon represent a "Pending" state. You will see this icon until all affected devices complete the fix:
Usually a gray "Pending" icon simply means a device is offline. An employee could have closed their laptop for the day, be on vacation, or the device could even be powered off sitting in an IT closet somewhere. After using the "Review & Fix" option, give your devices time to come online and apply the fix. 😊
⚡️ FileVault Pro Tip!
When using the "Review & Fix" option for "Encryption", it's important to remember these changes won't be immediate. Enabling FileVault across your fleet takes time. If you see the gray spinning icon for "Encryption", this means devices are still in the process of encrypting:
In order for devices to encrypt a few things have to take place:
- After clicking "Review & Fix" your devices have to check-in. (i.e. Aka be powered on and connected to the Internet.)
- After checking in, your employees are given a 30 minute warning/grace period so they're machines don't suddenly reboot.
- After that grace period, a restart should occur and the encryption process will begin. Encryption can take hours depending on a device's disk size, if the device remains plugged into power, etc.
- Once encryption is complete, the device will check into Fleetsmith with the updated encrypted states. The gray spinning icon will turn to green to indicate all devices have completed encryption. ✅