When a device is remotely erased using the "Erase device" command—a PIN will be required to unlock the device. (This is an extra layer of security as the "Erase device" feature is meant to be used if a device is permanently lost or stolen.)
Here's how to retrieve the PIN:
1. In the Fleetsmith Admin Console, go to the Devices page and click Archived.
2. Click the device's name.
3. Under the Inventory section you will see Device status with the option to Show PIN. Click the Show PIN button.
⚡️ IMPORTANT!: Deleting an archived device will remove all record of it from Fleetsmith. This action is permanent. If a device's page contains important information such as a Remote Lock (or Erase) PIN, etc—you should take note of it before deleting the device's record from Fleetsmith. Failure to do so could result in the information being lost forever.