After your Apple DEP (Device Enrollment Program) portal has been set up and you've added Fleetsmith as your MDM provider, newly purchased Macs will appear in Fleetsmith to approve.
If your DEP devices are not automatically showing up in Fleetsmith:
- Ensure the device was purchased through Apple retailers (or an authorized Apple reseller) with your DEP information. (Macs purchased outside of DEP will not be DEP enrolled.)
- Ensure automatic sync is turned on by logging into your Apple DEP portal.
- If you've used a different MDM provider with your DEP portal before, ensure Fleetsmith has been changed to your primary MDM provider. (If you find a device has been accidently assigned to a previous MDM provider in your DEP portal, follow the instructions here to assign a device to Fleetsmith manually.)